24 Hours Assistance 

For Emergency Assistance - International SOS 
+971 4 601 8777
(Outside UAE)

Customer Service 
+971 4 365 1340
(UAE Only)

Helpline Numbers

If you have any questions or require any assistance in any matter, please contact MSH International Customer Care Team:

For Emergency Assistance Outside UAE

+971 4 601 8777 (International SOS)

For Pre-Approval & Pre-Certification Agreements

+971 4 365 1340 (24-Hour Assistance)

This email address is being protected from spambots. You need JavaScript enabled to view it.

For Policy & Claims Inquiries

+971 4 365 1313 (24-Hour Assistance)

This email address is being protected from spambots. You need JavaScript enabled to view it.

NOTES: Do not forget to carry and present your MaxMedical Membership Card for any care in the Middle East and avoid out-of-pocket costs. In case of emergency and you are unable to make the call personally, a relative or hospital representative is required to do so within 72 hours of admission.